Returns/Warranty
Legend Longbows™
Returns & Refunds
We take pride in crafting each bow with precision and care. If for any reason you are not satisfied with your purchase, please contact us first.
Returns are accepted under the following conditions:
Eligibility for Returns
-Returns must be requested within 7 days of delivery
-Item must be unused and in original condition
-Item must be returned in appropriate protective packaging to prevent damage during transit. Original packaging is preferred.
-Custom-built bows may be subject to additional limitations (see below)
Return Approval Required
All returns must be approved prior to being sent back. Unauthorized returns will not be accepted.
Return Shipping Requirements
All approved returns must be shipped using a carrier approved by Legend Longbows™.
Return instructions, including the appropriate shipping method, will be provided upon approval.
Returns shipped without authorization or through unapproved carriers may be refused or subject to a reduced refund.
Refunds
Approved returns are eligible for a partial refund based on inspection of the item upon receipt.
Please note:
-Original shipping and handling costs are non-refundable
-Return shipping costs will be deducted from the refund
-Refund amounts may be adjusted to reflect handling and card processing costs
Items returned in damaged, or altered condition may receive a reduced refund or be denied.
Condition Requirements
Returned items must be in original, unused condition. Any signs of wear, damage, or modification may result in a reduced refund or denial of the return.
Warranty Policy
We stand behind the craftsmanship and performance of our handcrafted longbows. Each bow is carefully built using quality materials and time-honored techniques, and is inspected before leaving our shop.
Warranty Coverage
Our bows are covered by a limited warranty against defects in materials and workmanship.
-Warranty applies to the bow limbs, riser, and structural integrity under normal use.
-We will, at our discretion, repair or replace the bow if a defect is confirmed.
What’s Not Covered
-Bowstrings (as they are consumable parts and wear naturally over time).
-Damage caused by dry firing (shooting without an arrow).
-Damage from improper stringing/unstringing techniques.
-Damage from exposure to extreme temperatures, moisture, or improper storage.
-Cosmetic changes in the wood or finish that do not affect performance.
-Modifications, alterations, or repairs performed outside our shop.
How to File a Warranty Claim
Contact us at legendlongbows@gmail.com with:
-Order number
-Detailed description of the issue
-Clear photos of the bow and the area of concern
We may request that you return the bow for inspection before a decision is made. Buyer is responsible for return shipping costs unless the defect is confirmed.
Final Notes
This warranty is non-transferable and applies only to the original purchaser. Warranty claims must be submitted within the coverage period.
